Orders typically ship within 24 business hours of full payment. It may take up to two (2) business days for processing before shipping.
While we try to ensure that only in-stock items are available to order as in-stock, there are occasions when some merchandise may be oversold. You will be notified if an item is unavailable for shipment.
We ship using USPS and have multiple shipping options including Priority and Parcel Post. During the checkout process, the software will automatically provide an estimate of when the order will arrive if the order is placed. Please note that the amount provided is an estimate and actual shipping costs might vary for unusually remote locations and/or extremely large orders.
Return Policy
Walking To Fitness extends a 14-day guarantee for all orders except for Promotional Orders.
All Promotional Orders are sold ‘as is’.
All returns must be authorized by us before being shipped back. This is to ensure that we expect the order and will credit your account properly. Walking To Fitness will not pay for return shipment charges unless the return is due to our error or due to defective merchandise. In the case of defective merchandise, all pieces should be returned including the defective pieces.
Our return amounts are as follows (except Promotional Orders):
- 100% refund excluding the original shipping charges for all unopened merchandise and defective equipment. A 15% restocking fee will be applied to returns that have poor or damaged packaging or was purchased as a sale item.
Order Cancellation
Orders canceled at any time before processing and packaging is completed will receive a 100% refund.
Orders canceled after processing and packaging (and shipping if applicable) have been completed will be subject to a restocking and cancellation fee of $4.
